Green Tech Vault On-Demand Pickup and E-Zones for drop off: City Residents

1. Review our accepted materials list on our main website or app.
2. Press Schedule Pickup. Then select new or returning customer, and follow prompts.
3. Box and bag up or pallet your items.
4. Materials are securely separated, destroyed if data still shows up as present and can’t be erased due to being locked, and recycled. Please see FAQ for empowering you the customer to wipe the items ahead of time.
5. Presently for On-Demand Pickups we will charge a $14.50 fee to perform doorstep pick-up of your items. If you are a senior citizen or a veteran, we will waive that fee. This fee is charged to your account after your pickup has been completed. Also, if you are paying for us to take away other items that require special handling we will waive that fee as a courtesy. Please see FAQ for more information.
5. Download our Green Tech Vault app to conveniently schedule pickups from your doorstep, search by zip code for E-Zone drop off locations, and our Nordsense Program, with specific pickup dates.

Scheduling Green Tech Vault Pickup: Business

1. Download the Green Tech Vault App from the Apple App Store or Google Play Store.
2. Open the app and navigate to the schedule pick-up option.
3. Fill in the required information, including the location and date for the pick-up.
4. Prepare an inventory list of the E-Recycling and E-Waste materials to be collected.
5. Prior to the pick-up, ensure a compliance sheet is signed to confirm which materials have been wiped of data and which have not.
6. Submit the request through the app and await confirmation.
7. On the scheduled pick-up date, our team will arrive at the designated location.
8. Present the inventory list and compliance sheet to our team for verification.
9. Our team will collect the designated materials and securely load them into the Green Tech Vault.
10. Once the pick-up is complete, you will receive confirmation and any necessary documentation.
11. The collected materials will be safely transported to our facility for secure separation, destruction where necessary, and recycling.
12. Green Tech Vault can provide a certificate of destruction (COD) for the services rendered and will invoice the customer. For those businesses requiring R2 certification we can facilitate this request through our ecosystem of R2 certified facility partners and invoice for those services rendered.

The Nordsense Program:

Green Tech Vault Powered by Nordsense is offered to municipalities in their residents and businesses alike in fast tracking e-waste collection and pickup scheduling in half the time as compared to your local trash collectors. Here’s a step-by-step overview:

1. Attach Sensors: Sensors are installed on Green Tech Vault receptacles to monitor fill levels in real-time.
2. Access Nordsense Dashboard: Municipalities and businesses can access the Nordsense Dashboard through the website or app. This provides updates and alerts about receptacle fill levels.
3. Schedule Pickups: When the Nordsense receptacles are full, customers can download the Green Tech Vault app to schedule pickups. Specific pickup dates are available based on the city, ensuring an efficient collection process for residents and businesses.
4. Record Items and Wipe Data: Customers should make a note of all items placed in the receptacles and ensure that data on electronic devices is wiped before disposal. Failure to comply may result in automatic destruction of the device.
By participating in the Nordsense Program, customers can enjoy real-time monitoring, timely pickups, and a streamlined process for recycling and disposing of electronic waste.